Privacy Policy

1) Information on the Collection of Personal Data and Contact Details of the Controller

We are pleased that you are visiting our website and thank you for your interest in our company. In the following, we inform you about the handling of your personal data when using our website. Personal data means any information relating to an identified or identifiable natural person.

The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:
MMM Culture UG
Grünauer Straße 201–209
12557 Berlin
Germany
Email: support@delopostia.com
Website: www.delopostia.com

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string “https://” and the lock symbol in your browser line.

2) Data Collection When Visiting Our Website

When you visit our website without registering or otherwise transmitting information to us, we only collect the data your browser transmits to our server (so-called "server log files"). These include, for example, the page visited, date and time of access, the amount of data sent, the referring source, browser type and version, operating system, and—if applicable—an anonymized IP address.

The processing is carried out according to Art. 6 (1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website. This data is not combined with other data sources.

3) Hosting by Shopify

Our store is hosted by Shopify International Ltd., Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (“Shopify”). Shopify provides the e-commerce platform that allows us to sell our products and services online. All data collected through our website is processed on Shopify’s servers. Data may also be processed by Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada, and Shopify (USA) Inc. under appropriate data protection agreements. Transfers to Canada are covered by an adequacy decision of the European Commission. For more details, visit: Shopify Privacy Policy.

4) Cookies and Consent Tool

To make your visit to our website more attractive and enable the use of certain features, we use cookies. Cookies are small text files stored on your device. Some cookies are deleted after closing the browser (“session cookies”), while others remain on your device to recognize your browser the next time you visit (“persistent cookies”).

We use the Shopify Consent Tool to manage cookie preferences in a legally compliant way. When visiting our site for the first time, you can choose which cookies you allow. Consent can be changed or revoked at any time. The legal basis for the use of cookies is Art. 6 (1)(a) GDPR (consent) or Art. 6 (1)(f) GDPR (legitimate interest in website functionality).

5) Contact and Customer Inquiries

If you contact us (e.g., via contact form, email, or social media message), we process your personal data solely to handle your inquiry. The legal basis for this processing is Art. 6 (1)(f) GDPR (legitimate interest in responding to requests) or, where applicable, Art. 6 (1)(b) GDPR (contractual necessity).

6) Order Processing and Invoicing

For processing your orders, we collect and use personal data necessary for fulfilling the contract (Art. 6 (1)(b) GDPR). This includes your name, address, email, payment details, and order information. Data may be shared with the following service providers for order fulfillment:

• DHL – for delivery of goods
• Sufio – for invoicing and automated email dispatch of invoices
• Shopify Payments and PayPal – for payment processing

In accordance with legal requirements, invoice and accounting data are stored for up to 10 years pursuant to German commercial and tax law.

7) Email Marketing

We use Klaviyo, a service of Klaviyo Inc., 125 Summer St, Boston, MA 02110, USA, for sending newsletters and marketing emails. Subscriptions are handled through a double opt-in process in compliance with EU law. You can unsubscribe at any time via the link in each newsletter.

The legal basis for data processing is your consent according to Art. 6 (1)(a) GDPR. Data transfers to the USA are secured by the EU Standard Contractual Clauses (SCCs). For details, see: Klaviyo Privacy Policy.

8) Analytics and Tracking

Google Analytics 4

This website uses Google Analytics 4, provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. Google Analytics uses cookies to analyze website usage. IP addresses are anonymized before storage. Data may be transferred to Google LLC in the USA under Standard Contractual Clauses (SCCs).

The processing is based on your consent (Art. 6 (1)(a) GDPR). You can revoke consent at any time via our Shopify cookie consent settings. For more details, visit Google Privacy Policy.

Meta Pixel (Facebook & Instagram)

We use the Meta Pixel from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland. This tool helps us measure conversions and run remarketing campaigns on Facebook and Instagram. Data may be transferred to Meta Platforms Inc., USA, based on Standard Contractual Clauses.

The legal basis is your consent under Art. 6 (1)(a) GDPR. You can withdraw consent anytime through your cookie settings or your Facebook ad preferences. Details: Meta Privacy Policy.

Google Ads Remarketing

We use Google Ads Remarketing to display targeted advertisements to users who have visited our website before. This service is provided by Google Ireland Limited. Remarketing allows us to show relevant ads on Google Search and partner websites. Data transfers to the USA are secured through Standard Contractual Clauses.

The processing is based on your consent according to Art. 6 (1)(a) GDPR. More information is available at: Google Privacy Policy.

9) Rights of Data Subjects

Under the GDPR, you have the following rights regarding your personal data:

• Right to access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object (Art. 21 GDPR)
• Right to withdraw consent (Art. 7 (3) GDPR)
• Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

10) Contact for Data Protection

For any questions regarding data protection, to exercise your rights, or to request data deletion, please contact:
MMM Culture UG
Grünauer Straße 201–209
12557 Berlin, Germany
Email: support@delopostia.com

11) Updates to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in technology, our services, or legal requirements. The latest version is always available on this page.